FITsociety Wishlist (EN)
Feature Coaching environment Open

Automatic follow-up of unpaid invoices via workflows

Submitted by Matthijs (FITsociety) ·

It would be a major improvement if unpaid invoices could be automatically followed up via a configurable workflow. Currently, manually sending reminders and following up on outstanding payments takes a lot of time.

With an automated workflow, companies can set after how many days a reminder is sent, whether a second reminder is required, and when, for example, a collection process should be initiated. Consider:

First reminder: Automatically send a friendly reminder a few days after the due date.
Second reminder: If the invoice is still outstanding, send a more urgent notification with a payment request.
Final warning: Send a formal reminder stating that further action will be taken in the event of non-payment.
Transfer to collection: Option to automatically transfer the invoice to a collection agency after a certain period or to propose an alternative payment arrangement.
This workflow saves time, reduces the number of outstanding invoices, and ensures that payments are received faster without the need for manual follow-up.

No reactions yet

Log in to react

Log in to vote