FITsociety Wishlist (EN)
Feature Coaching environment Open

Send collection notice to customers

Submitted by Matthijs (FITsociety) ·

Would it be possible to send customers an automatic pre-notification of a direct debit? For example, a few days before the amount is debited. This can be done in a personal and professional style, such as:

Dear [Name],
The monthly direct debit of [Amount] for your subscription at FITsociety will be debited from your account shortly. This will happen on [Date]. Do you have any questions? Let us know!

This feature gives customers a clear heads-up and prevents surprises, which contributes to customer satisfaction.

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