Feature
Coaching environment
Open
Send collection notice to customers
Submitted by
Matthijs (FITsociety)
·
Use the email address you use to sign in to FITsociety. This does not sign you in.
Would it be possible to send customers an automatic pre-notification of a direct debit? For example, a few days before the amount is debited. This can be done in a personal and professional style, such as:
Dear [Name],
The monthly direct debit of [Amount] for your subscription at FITsociety will be debited from your account shortly. This will happen on [Date]. Do you have any questions? Let us know!
This feature gives customers a clear heads-up and prevents surprises, which contributes to customer satisfaction.
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